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Super Contributor
Posts: 332
Registered: ‎03-23-2010

So I placed an order which never arrived. I was disappointed that the order was NEVER going to arrive, but the rep Antoinette was so pleasant about it.  Just a little thank-you to her.  She will process a refund because the item has sold out. 

QVC Customer Care
Posts: 1,538
Registered: ‎06-14-2015

@nonethanks wrote:

So I placed an order which never arrived. I was disappointed that the order was NEVER going to arrive, but the rep Antoinette was so pleasant about it.  Just a little thank-you to her.  She will process a refund because the item has sold out. 


@nonethanks  I am very sorry for the disappointment but will see that  Antoinette is recognized.    Thank you for taking the time to share. 

 

Susan