Customer Care

[Paulette-QVC]

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@DBN wrote:

I have called again. Was transferred twice, then was sent to a automated msg telling me to leave a voicemail. Already have left 2 voicemails and have heard nothing back

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Thank you for calling back in to customer service about your order. The department you were transferred to and left a voicemail will get back to you in 24 hours.

[DBN]

What do i do if i cannot answer it at the time they call though? Do i then have to call them back and leave another voicemail?

[jbinrwc]

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@DBN wrote:

I call 800-367-9444 and tell them whats going on then i just get transferred then the next person transfers me to a automated system that just says leave your name and phone number and we will call you back.

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Are you pressing "0" when the system picks up your call?  I have never had a problem getting connected to Customer Service when I have called that number.  Good luck!

[DBN]

Yes i am pressing "0" after i call them. They always transfer me to another person, then i get transfered to a recording telling me to leave my phone # order # and name. I just want to speak to someone about why its having issues.