Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
09-27-2023 05:03 AM
Last weekI received a "THANKU20" discount after a Lug purchase.
I tried to use it twice but got "conditions not met" error.
How can I find these condiyions besides calling CS?
Solved! Go to the Best Answer.
09-27-2023 06:04 AM
If you don't want to call CS, how about sending an email to the Social Team?
QVCsocialteam@QVC.com
09-27-2023 06:29 AM - edited 09-27-2023 03:22 PM
@Katabalu Good Morning! How did you receive this code? In an email? Or was it an actual coupon? It should state on the coupon or in the email the conditions that need to be met. Did you get it directly from Lug or from a Lug purchase you bought on QVC? If you got it from QVC and it was in a Lug bag chances are you need to use it on Lug's website not through QVC. Lug included the coupon NOT QVC so it would not be accepted on QVC's website. It also could be there is a minimum purchase price before the discount can be applied or to specific items on Lug's website. QVC does not send out specific supplier discounts, so I'm leaning more towards this being a coupon to be used on Lug's website. Also if it is a Lug coupon I would check the expiration date. They sent me one once that was expired. I called them and they applied it to my order. Hope this helps!!!
09-27-2023 12:30 PM
@Katabalu. Is it possible the code was sent by and for use for a purchase with the LUG Company, and not QVC?
09-29-2023 09:32 AM
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788