Customer Care

[JaneMarple]

Someone by the name of Ashala is bringing back posts from 2010 and spamming the CC forum. There are over a dozen pushed up threads from 2010, this is extremely annoying.

[I am still oxox · Accepted solution]

Alert the moderators I have as I have on several threads 

[JaneMarple]

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@I am still oxox wrote:

Alert the moderators I have as I have on several threads 

I have also, this is so immature! She's got the first two pages of nothing but old threads! 

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[Peaches McPhee]

Opening a thread about it is also annoying because it further clogs up the board, AND gives this offending poster attention. 

[JaneMarple]

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@Peaches McPhee wrote:

Opening a thread about it is also annoying because it further clogs up the board, AND gives this offending poster attention. 

@Peaches McPhee MY opening this thread was to alert the mods!!!!!!! If you didn't care for me doing so then you didn't have to respond!

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[KYToby]

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@JaneMarple wrote:

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@Peaches McPhee wrote:

Opening a thread about it is also annoying because it further clogs up the board, AND gives this offending poster attention. 

@Peaches McPhee MY opening this thread was to alert the mods!!!!!!! If you didn't care for me doing so then you didn't have to respond!

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Not only does it add additional topics on the oard, but by opening up threads like this, the troll gets the attention s/he wants.

When this happens, and inevitably it will, the best ourse of action is, as always, to notify the moderators using the reporting link.  Let the moderators handle it.

Creating additional topics only serves to add to their workload.

[Peaches McPhee]

For anyone who does not know, you alert the mods not by starting a new thread, but by clicking "report inappropriate content" within the offending post.

[JaneMarple]

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@Peaches McPhee wrote:

For anyone who does not know, you alert the mods not by starting a new thread, but by clicking "report inappropriate content" within the offending post.

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Several of us did that and it still took over TWO HOURS!

[ValuSkr]

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@JaneMarple wrote:

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@Peaches McPhee wrote:

For anyone who does not know, you alert the mods not by starting a new thread, but by clicking "report inappropriate content" within the offending post.

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Several of us did that and it still took over TWO HOURS!

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Maybe it took the mods that long to surmise what the actual problem was?

[proudlyfromNJ]

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@ValuSkr wrote:

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@JaneMarple wrote:

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@Peaches McPhee wrote:

For anyone who does not know, you alert the mods not by starting a new thread, but by clicking "report inappropriate content" within the offending post.

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Several of us did that and it still took over TWO HOURS!

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Maybe it took the mods that long to surmise what the actual problem was?

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When I looked at the first page on community chat this morning, I knew right away happened.