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Respected Contributor
stellabystarlight
Posts: 2,471
Registered: ‎03-31-2010

Can't Edit My Payment Method!

‎03-07-2019 10:18 AM

This morning I tried to edit and change my payment method (credit card) for an upcoming easy pay and I can't confirm the change.  When I hit submit, nothing happens!

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Respected Contributor
pommom
Posts: 4,223
Registered: ‎03-10-2010

Re: Can't Edit My Payment Method!

[ Edited ]

‎03-07-2019 10:28 AM - edited ‎03-07-2019 10:28 AM

If your ez pay is due soon, it may not be able to make the change. 

 

I would definitely call c/s.  They helped me with this very issue a few months ago.

If your face brightens when you meet a friend, you have struck gold. - unknown
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Honored Contributor
Nonametoday
Posts: 12,432
Registered: ‎03-09-2010

Re: Can't Edit My Payment Method!

‎03-07-2019 10:29 AM

Send Customer Service a note where there is an area on here by which you can do that and then give them a call.  I find them very responsive to my messages.

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Respected Contributor
stellabystarlight
Posts: 2,471
Registered: ‎03-31-2010

Re: Can't Edit My Payment Method!

‎03-07-2019 10:42 AM

Thank you both!

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