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Super Contributor
Fur Dude
Posts: 372
Registered: ‎06-12-2014

Beth help please!

‎05-31-2019 03:50 PM

Cancelled an item that I want. Having a bad day!
Order status says attempting cancellation... can I get it back?
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QVC Customer Care
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Beth-QVC
Posts: 2,955
Registered: ‎06-14-2015

Re: Beth help please!

‎05-31-2019 03:53 PM

@Fur Dude 

Is this for the Luminara window candles? One order states cancellaltion in progress and you have another one on a check hold?

Beth QVC

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Super Contributor
Fur Dude
Posts: 372
Registered: ‎06-12-2014

Re: Beth help please!

‎05-31-2019 04:04 PM

Yes she did that so I would not lose the item. Would like to keep the original if I could please.
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Beth-QVC
Posts: 2,955
Registered: ‎06-14-2015

Re: Beth help please!

‎05-31-2019 04:07 PM

@Fur Dude 

I am sorry but I cannot stop the cancellation; however it often does not take. I will monitor this and update you as soon as I have further information.

Beth QVC

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Super Contributor
Fur Dude
Posts: 372
Registered: ‎06-12-2014

Re: Beth help please!

‎05-31-2019 04:09 PM

Thank you so much, you’re the best!
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QVC Customer Care
QVC Customer Care
Beth-QVC
Posts: 2,955
Registered: ‎06-14-2015

Re: Beth help please!

‎06-01-2019 03:27 PM

@Fur Dude 

Still montoring the cancellation!

Beth QVC

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Super Contributor
Fur Dude
Posts: 372
Registered: ‎06-12-2014

Re: Beth help please!

‎06-01-2019 04:08 PM

Thank you so much! This is all my fault.... was having a dumb moment!
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Beth-QVC
Posts: 2,955
Registered: ‎06-14-2015

Re: Beth help please!

‎06-01-2019 04:21 PM

@Fur Dude 

No need to worry!

Beth QVC

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Super Contributor
Fur Dude
Posts: 372
Registered: ‎06-12-2014

Re: Beth help please!

‎06-03-2019 10:14 AM

Just got an email... all is well! Thank you for looking into this for me... you are the best!
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