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Esteemed Contributor
NicksmomESQ
Posts: 7,635
Registered: ‎08-19-2014

Attention Moderator, Please Help

‎10-29-2020 12:43 AM

   I just attempted to order the TSV on my IPad & a message came up that I had to enter a payment method. I thought that was strange because there is one attached to my account. I went to check & it wasn't there.So I tried to re enter my cc information . Your system wouldn't process it & kept saying the information I added was incorrect. 

  I called Customer Service & spoke to Arlene. She said my information was in her system & she was able to place the order for me. Arlene said it was a systems problem.
  I would appreciate it if you would please have your IT department look into my account & correct the problem? Thank you!!

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QVC Customer Care
QVC Customer Care
AnjalenaQVC
Posts: 171
Registered: ‎07-21-2018

Re: Attention Moderator, Please Help

‎10-29-2020 01:21 AM

Hi @NicksmomESQ I will send a request to look into this issue. 

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Esteemed Contributor
NicksmomESQ
Posts: 7,635
Registered: ‎08-19-2014

Re: Attention Moderator, Please Help

‎10-29-2020 07:56 AM

@AnjalenaQVC  I just woke up to your message.  Thank you!!

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