Customer Care

[mom43]

Tracking my deliveries, I find there’s another package that will never be delivered. It’s the 4th item that dies in Bridgeport, NJ. I find that if it doesn’t leave there immediately, then I never see it. It’s been sitting there since July 11. Another package arrived there on 7/12 and arrived at my PO today. It should be delivered tomorrow. 

Maybe Bridgeport should investigate who’s working on the days when packages disappear there. 

The most frustrating part is that when QVC finally agrees that my package is lost, I’ll have to wait a month or so for my refund. 😟

[Kachina624]

@mom43   You might try this.

https://community.qvc.com/t5/Customer-Care/Can-a-mod-please-help-me/td-p/6369056

[rms1954]

@mom43  I think our PO likes to hold my packages hostage.  Lately I find they have been accepted in the PO and it can be 5-6 days before I get them.  One is sitting there right now 7 days.

[sugar22]

I have 2 'lost' packages from QVC sitting in the Shelby Twp, MI post office since June 30. They were items for my vacation which I have already returned from!  I've been unsuccessful catching the mailman since service is sporadic. The phone mailbox is full, and they never answer the phone. Any other suggestions for how to get my packages?  

[DJs mom]

@mom43 I too have a package sitting in Bridgeport since July 11th. I'll give it a few more days to see if it moves.