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Valued Contributor
Posts: 617
Registered: ‎08-03-2011

                                  Hello,

 I have not ordered in some time because of the poor shipping reviews. It seems that the poor reviews are consistent. 

Esteemed Contributor
Posts: 6,407
Registered: ‎07-07-2010

In the 30+ years that I have shopped with the Q, I have only had one problem with shipping.  

The next time that I hear salt and ice together, it better be in a margarita!
Respected Contributor
Posts: 4,113
Registered: ‎02-01-2015

i order multiple times a week.  plus, i am on several auto shipments.

 

 

Q has handled a few carrier issues beautifully for me.

 

 

 

 

 

 

 

 

 

~~today may be my last.....i choose JOY!~~
Honored Contributor
Posts: 43,727
Registered: ‎03-09-2010

i am not having any problems with shipping. some items do take longer than others, but as long as i get it within a reasonable amount of time, i am fine.

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Trusted Contributor
Posts: 1,399
Registered: ‎02-05-2011

I have noticed more problems the past 2 years. I have been sent the wrong item, and my shipping takes a lot longer. Refunds are also slower, I don't know what is going on, maybe they have a lot more customers thatn a few years ago. But i will say they always end up taking care of the issue. They have great customer service.

Esteemed Contributor
Posts: 6,788
Registered: ‎08-18-2016

I order from QVC about once a month, and everything has always arrived by the estimated date of delivery.

In fact, orders usually arrive at my door before the EDD.

If they gave an EDD that was unacceptable to me I wouldn't finish placing the order.

QVC Customer Care
Posts: 1,550
Registered: ‎10-12-2015

This post has been removed by QVC because it is unkind.

Respected Contributor
Posts: 3,588
Registered: ‎03-09-2010

Re: Afraid to Order

[ Edited ]

I don’t think the poor shipping problems are typical. I am a longtime customer, and so far have not experienced any of the order/shipping horrors posted about on this forum. There have been minor problems which were easily resolved.

 

I never order anything from QVC that I need by a specific date.  Heads up: ordering with a deadline in mind doesn’t seem to go well.

 

Give them a chance.

 

ETA: corrections

 

 

 

 

 

 

 

 

 

Honored Contributor
Posts: 15,219
Registered: ‎11-24-2013

In the more than 20 years I've been ordering I can say I have NEVER had a single shipping problem. Just received an order last week 7 days after I ordered.

Respected Contributor
Posts: 4,206
Registered: ‎08-08-2011

I have not had any shipping carrier problems and usually receive my items within a week.  In the several years that I have been ordering I have had two mixups in items that I received but that is not the shipping carrier’s fault but whoever at the Q packed the items to be shipped. All in all I’ve had mostly positive ordering experiences.