Customer Care

[homedecor1]

Just curious --

The "advance order" info on a few items shows estimated date of 10/11.  Is this the actual shipping date to customer OR expected at vendor/QVC warehouse?

For me, this is something I'd like to know prior to placing order as cancelling is impossible once order is placed.

Thank you!

[Beth-QVC]

@homedecor1 

The advance shipping date refers to the expected release date from the warehouse.

Beth QVC

[homedecor1]

@Beth-QVC 

Thank you!!!!😊😊😊

homedecor1

[rockygems123]

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@homedecor1 wrote:

Just curious --

The "advance order" info on a few items shows estimated date of 10/11.  Is this the actual shipping date to customer OR expected at vendor/QVC warehouse?

For me, this is something I'd like to know prior to placing order as cancelling is impossible once order is placed.

Thank you!

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@homedecor1and @Beth-QVC 

Great question and thank you for asking, so the shipping is after the advance date? but do we know how long after?

I have a VPH holiday nightlight advance order with a date from over a week ago; so assuming it can be shipped a week or two after the advance date?

[Bhvbum]

"EXPECTED" Ship date.  The magic words that mean nothing when you have waited and waited for something you thought you ordered in plenty of time.

 I have passed up buying from QVC if it is something I need by a certain date.  Yes I can be surprised that it does arrive on time but I can't trust it anymore.