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Honored Contributor
I am still oxox
Posts: 19,537
Registered: ‎03-09-2010

Re: Account Problems

‎11-19-2017 09:59 AM

@mac116 wrote:

@Carol08 

 

I have never seen the insecure warning on the top of the QVC page, on my computer, tablet, or phone.  

 

 

But this has nothing to do with what the OP posted does it

Stop being afraid of what could go wrong and start being positive what could go right.
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Frequent Contributor
MAIZEY
Posts: 97
Registered: ‎03-12-2010

Re: Account Problems

‎09-03-2018 06:49 PM

Has anyone been having other problems with their account?

Within the last 3 weeks this has been happening:

1. Order appeared to be sent but no tracking and not received.

2. Received a pair of Rykas instead of Clarks.

3. Account Locked! Message said to change password. But if course I could not do that because it was locked.

4.After Customer service helped with the lock problem, I discovered most of my personal information was deleted. Including mailing address and method of payment.

 

Customer Service has always helped straight everything out, but I am sick of having to call with all these issues. I have been a A Customer for many years but am wondering how safe the site is anymore..

 

I should not have to work this hard to purchase from Q!

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