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Regular Contributor
hotbuyer
Posts: 150
Registered: ‎08-26-2017

Account Is Messed Up???

[ Edited ]

‎09-24-2018 04:33 PM - edited ‎09-24-2018 04:35 PM

Could one of the Mods please take a look at my account. I had the problem with the Valerie Mosiac item and was sent a different color. I sent back the original one and I got refunded some money on the replacement one which I should have never been charged for and how can you credit an item that was not suppose to be charged ??? Problem number two that I had with my Lug bag purchase it is been trying to send me another and I have tried to cancel it because I recieved the bag and have no idea why it is trying to send me another.I tried to cancel it and my account has been stuck in attempting to cancel for 3 days could someone please have a look to see what is going on. Seriously frustrated here I shouldn't have to be spending so much time on QVC mistakes.

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Regular Contributor
hotbuyer
Posts: 150
Registered: ‎08-26-2017

Re: Account Is Messed Up???

‎09-24-2018 05:00 PM

Thank you so much Wayne for your quick response in contacting and glad everything has now been sorted out. You Mods are the best !!!

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QVC Customer Care
QVC Customer Care
Wayne-QVC
Posts: 731
Registered: ‎06-14-2015

Re: Account Is Messed Up???

‎09-24-2018 05:00 PM

@hotbuyer So sorry for all the problems, but it was nice talking to you and assisting you today. Have a great day!!!

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