Reply
Esteemed Contributor
Posts: 6,427
Registered: ‎03-28-2015

Re: AND IT STARTS .... CAN'T PLACE ORDER!!!

I am sure the system is just overloaded....

 

Ever try to make dinner reservations at the 180 day mark before your trip to Disney World?  Same thing happens....and we go every year ..

 

Just have to be persistant....

Respected Contributor
Posts: 3,670
Registered: ‎03-16-2010

Re: AND IT STARTS .... CAN'T PLACE ORDER!!!

I got the same message of something went wrong, please contact customer service.  Well no, I don't want to contact customer service.  Since I decided I really wanted the item, I found it on Amazon and ordered from there. Just happened to be lucky that I could find it elsewhere.   

 

Came here to see if others were having the same problem, so glad to know I am not the only one.  But it results in a lost sale for QVC.  

 

I hope they resolve the problem quickly for others though.  


* Freedom has a taste the protected will never know *
Valued Contributor
Posts: 883
Registered: ‎06-27-2010

Re: AND IT STARTS .... CAN'T PLACE ORDER!!!

Try to get through!

Honored Contributor
Posts: 10,106
Registered: ‎03-09-2010

Re: AND IT STARTS .... CAN'T PLACE ORDER!!!

Thank you Kim (Q Mod) for replying to my email but the problem continues...

 

I had a few things in my cart during the ITKWD show that would not go thru☹️

 

Guess it's Q's subliminal message to me-- I really didn't need them🤷‍♀️

QVC Customer Care
Posts: 2,774
Registered: ‎06-14-2015

Re: AND IT STARTS .... CAN'T PLACE ORDER!!!

@homedecor1 

If you wish to place any orders that you missed out on either pricing or free s&h, I would be happy to place those orders for you. All you would have to do is send me an email QVCSocialTeam@qvc.com with the item numbers of those you wish to order.

Beth QVC

Honored Contributor
Posts: 10,106
Registered: ‎03-09-2010

Re: AND IT STARTS .... CAN'T PLACE ORDER!!!

@Beth-QVC 

 

Ty!  I still wish the "system" would update my cc on file and stop defaulting to the gift card on file.  

 

If I decide to place order for these items I'll send you email.

 

Thank you as always!!!

 

Homedecor1

New Contributor
Posts: 3
Registered: ‎06-27-2010

Re: AND IT STARTS .... CAN'T PLACE ORDER!!!

@Beth-QVC 

 

I have sent you an email regarding my order earlier today. I also had a lot of issues when ordering online. If you could take a look at that email I would appreciate it. 

New Contributor
Posts: 3
Registered: ‎06-27-2010

Re: AND IT STARTS .... CAN'T PLACE ORDER!!!

Thank You @Beth-QVC  for taking care of the shipping fees and website issue so quickly.