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Honored Contributor
Posts: 10,115
Registered: ‎03-09-2010

AND IT STARTS .... CAN'T PLACE ORDER!!!

MODS:

 

 I have tried to place orders since the announcement of FREE SHIPPING on David's show....

 

everytime I place my order it states "something went wrong- contact CS @....."

 

how annoying!!  I go back in and my order is GONE...every card on file and even my GC on file!!!

 

PLEASE PLEASE PLEASE ADDRESS THIS ISSUE NOW ... I'm sure others are having it!!!

 

 

Honored Contributor
Posts: 45,158
Registered: ‎03-10-2010

Re: AND IT STARTS .... CAN'T PLACE ORDER!!!

@homedecor1. Pick up the phone and call?

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 10,841
Registered: ‎05-23-2015

Re: AND IT STARTS .... CAN'T PLACE ORDER!!!


@Kachina624 wrote:

@homedecor1. Pick up the phone and call?


Why should we have to ?

" You are entitled to your opinion. But you are not entitled to your own facts."
Daniel Patrick Moynihan
Honored Contributor
Posts: 45,158
Registered: ‎03-10-2010

Re: AND IT STARTS .... CAN'T PLACE ORDER!!!

@indoor kitty.  That should be obvious.

New Mexico☀️Land Of Enchantment
Regular Contributor
Posts: 207
Registered: ‎09-04-2010

Re: AND IT STARTS .... CAN'T PLACE ORDER!!!

Just placed an order for a couple of items w/o a problem on line.

Honored Contributor
Posts: 10,115
Registered: ‎03-09-2010

Re: AND IT STARTS .... CAN'T PLACE ORDER!!!

@Kachina624 

 

I'll let YOU call for me!!! I was on HOLD (gave me approx. time for a CS operator 13 minutes!!!

 

Maybe YOU have more time on your hands!!!  Me, I have other things to do then sit on HOLD while they fix this mistake...

 

and yes, I cleared my browser in case you want to know!!!

 

I'll be happy to give you my "item #'s" so you can place orders..thank you for your help!!!

Honored Contributor
Posts: 10,115
Registered: ‎03-09-2010

Re: AND IT STARTS .... CAN'T PLACE ORDER!!!

And now I'm ANGRY and will call CS!!!

 

I DID NOT want the orders paid for by my GC on file....several times I took the orders OFF gc option...

 

and orders were processed USING MY GC...

 

This is absolutely RIDICULOUS...I don't want it DEFAULTING to my GC ... I'm saving this not for "little small orders BUT for something expensive"...

 

UGH....RIDICULOUS!!!!!  

Respected Contributor
Posts: 2,433
Registered: ‎06-03-2010

Re: AND IT STARTS .... CAN'T PLACE ORDER!!!

@homedecor1   I had the same trouble when trying to place an order when the video was on.  Try going to a picture of the item on the same page and then place order.



......You look like I need a drink.....
Honored Contributor
Posts: 10,841
Registered: ‎05-23-2015

Re: AND IT STARTS .... CAN'T PLACE ORDER!!!


@Kachina624 wrote:

@indoor kitty.  That should be obvious.


Well, it isn't.  This is a big company and they should figure this out. My days of ordering by phone have long passed. 

" You are entitled to your opinion. But you are not entitled to your own facts."
Daniel Patrick Moynihan
Honored Contributor
Posts: 35,376
Registered: ‎03-09-2010

Re: AND IT STARTS .... CAN'T PLACE ORDER!!!

try clearing your cookies and rebooting your computer.

that often helps take care of the issue.

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"I would prefer even to to fail with honor than win by cheating." - Sophocles