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06-22-2020 09:21 AM
After we started the national quarantine, I know the Q hosts were stating they had extended the normal 30-day returns to 90-day returns. Is that still the policy?
06-22-2020 09:24 AM
@DancinQueen I believe it went back to 30 days as of June 1st. Any purchases made June 1st and after.
06-22-2020 09:26 AM
@DancinQueen wrote:
After we started the national quarantine, I know the Q hosts were stating they had extended the normal 30-day returns to 90-day returns. Is that still the policy?
@DancinQueen Good Morning, We were offering a 90-days returns timeframe for orders placed February 1 – May 31, 2020. All orders purchased on and after June 1, 2020 will be eligible for our standard 30-day returns.
Hope that helps,
Susan
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