Customer Care

[Deb213]

FYI, have been trying to use my promo code with the free shipping today and get a message that I cannot use a promo code currently, Called CS and they said that tech dept is working on it. Anyone else having issues ordering with promo code today? Just curious as I always seem to have problems usng these codes.... 

[Pecky]

It was only good for Thursday & Friday. 

[kindred cats]

If it's the LOVE20, my understanding it was only for 2 days.

HTH 

[Deb213]

No, this is a different code that I got in the mail. It is good until 10/14/24. 

Have been holding onto it hoping for a free shipping day .....sigh

[Etoile308]

@Deb213, usually those type of promo codes come with a lot of restrictions and are not good on TSV, clearance, As-Is, Lunchtime Specials or Prime Time Specials. Or there may be a disclaimer that only one type of reduction is acceptable. It can make your head spin.

[Deb213]

Yes, I agree with you. I have scoured the fine print on my card and there is nothing about  excluding a free shipping day. It is very frustrating to say the least! I'll keep trying. Thanks for your response... 

[Poohbear52]

I hope you get to use it this weekend @Deb213. Free shipping and 20% off, jackpot!!!

[Deb213]

I was finally able to get it to work!! Free shipping, 20% off, and the item was on sale  - saved about $35. Thanks for all your responses! 

[shy bobcat]

I think it is a tech issue @Deb213 I used my 20% off (from a card mailed to me) plus automatic free shipping this morning. I hope QVC fixes this problem soon.

[bluetail fly]

2 day 20% off worked perfectly for me.  Advance order item was reduced $31.80.  Very happy.