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New Contributor
deebb
Posts: 2
Registered: ‎11-30-2021

2 day shipping?

‎11-30-2021 04:54 PM

I placed an order last night Nov 29th, for an estimated delivery date of Dec 1st. It hasn't even shown to be shipped yet. I paid extra for the premium shipping. Why does it still say processing? Will I not get it tomorrow?
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Honored Contributor
Kachina624
Posts: 69,790
Registered: ‎03-10-2010

Re: 2 day shipping?

‎11-30-2021 04:59 PM

@deebb    You paid for premium shipping, not processing.  The shipping starts when it's turn over to UPS. It still takes time to pull the order and get it packed and ready to go.  Good luck. 

New Mexico☀️Land Of Enchantment
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Valued Contributor
HonestLife
Posts: 860
Registered: ‎04-07-2011

Re: 2 day shipping?

‎11-30-2021 05:56 PM

Unfortunately it says "Estimated" delivery, estimated being the operative word. Call Customer Service to get a more accurate reading on the order. Sometimes notifications don't show up on the Order Status page until after it's done. It's happened to me and found the package on my doorstep the next day.  Good luck 😉!

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New Contributor
deebb
Posts: 2
Registered: ‎11-30-2021

Re: 2 day shipping?

‎11-30-2021 07:48 PM

Thank you! I chatted with a lady, but she had no answers.
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