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Occasional Contributor
Posts: 10
Registered: ‎05-06-2012

Any body having problems with the Q card? I pay my card on time and more than they ask and they give me hard time.If I knew it was going to be an problem I would not have one.Do not have an problem with others cards I have.Will not shop with them anymore.I will go to other companies that care about their customers.The Q sucks. 

Honored Contributor
Posts: 25,929
Registered: ‎03-09-2010

So, if you don't like it - close it. easy. No one is forcing you to have a Q card.

Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

You don't say how they are giving you a hard time.  I have a q card and have never heard from the credit card company.

Valued Contributor
Posts: 536
Registered: ‎06-14-2015

Hi @taangelstar,

 

Sorry to hear that you're having trouble with your Q-Card. If you e-mail us at QVCSocialTeam@QVC.com we can take a look at your account and point you in the right direction for assistance if need be.  

 

Brittany 

 

Occasional Contributor
Posts: 10
Registered: ‎05-06-2012

I will take my business some were else.I try talking with the Q  before get no were.They are the ones with an problem.I have cards with other companies no problem.In fact I have one increase my credit by $500.

Honored Contributor
Posts: 16,199
Registered: ‎03-11-2010

When I use mine I pay my balance in full each month before it's due. I have never had any problems.

Honored Contributor
Posts: 25,929
Registered: ‎03-09-2010

There are only 3 things that put a flag up to a credit card company - 1. Not paying on time 2. Not paying at least the minimum or 3. trying to exceed the credit limit. Otherwise , they are happy to leave you alone.

Respected Contributor
Posts: 2,193
Registered: ‎03-18-2015

What kind of problems?  If you pay your bill on time, what is the issue? 

"Never water yourself down just because someone can't handle you 100% proof."
Honored Contributor
Posts: 11,670
Registered: ‎03-09-2010

Sounds like some details must be missing from the posted scenario.  Nice of one of the mods offering to help.

Respected Contributor
Posts: 2,435
Registered: ‎06-21-2010

I have a couple of items on EZ pay (PTR's TSV is one) that I put on my Q card.  

 

I have a payment due on the Q card on Feb 7 and as of today, did not have a bill sent to me, USPS, as I had this past summer when I did a Q charge.  Not sure why I have not gotten the statement due from them.  Luckily I caught it myself when I checked online.  I just went ahead and set up the pay by check (routing #, bank account #) and paid the balance due.  Even if I got the bill on Feb. 1, it may not have gone through in time.  This is the first time this that I have not been sent a Q statement in the mail.

 

From here on out, I will use my MasterCard and get the rewards incentive.

 

Normally I pay my Q bill in full through the bank website and bill pay through them.