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Respected Contributor
DJs mom
Posts: 3,358
Registered: ‎06-06-2012

Re: Who is the shipping agent for QVC

‎11-21-2019 11:56 AM

@IMW wrote:

Should have called cs before I posted query.

Shipping agent is determined by QVC---- ups ground,

usps.

If 📦 is with shipping agent qvc is responsible.

@IMW the shipping agent for QVC's return packages is not UPS or USPS. QVC uses a 3rd party to pick up packages from USPS and return them to QVC. This is why using the return label usually takes longer than paying for your return and sending it your way.

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Respected Contributor
IMW
Posts: 4,054
Registered: ‎06-15-2014

Re: Who is the shipping agent for QVC

‎11-21-2019 02:44 PM

I was told by customer service ups and usps......

 

 I have a feeling that you are also correct..... multiple 

3rd party shippers

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Respected Contributor
Diva on The Q
Posts: 2,907
Registered: ‎03-28-2016

Re: Who is the shipping agent for QVC

[ Edited ]

‎11-21-2019 02:54 PM - edited ‎11-21-2019 02:56 PM

@SuziQ2: Not sure how often you visit this forum but, unfortunately,  shipping has been an issue for several months now. There are many, many, many threads on these boards with complaints about slow shipping. Hope you get your order soon! 

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Respected Contributor
DJs mom
Posts: 3,358
Registered: ‎06-06-2012

Re: Who is the shipping agent for QVC

‎11-21-2019 02:59 PM

@IMW UPS and USPS is the shipping agent for all items QVC ships OUT but if you return something using QVC's return label a 3rd party pick it up from the post office and delivers it back to QVC.

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