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Honored Contributor
Posts: 19,779
Registered: ‎09-06-2010

Re: What does QVC do with opened and used returns?

On 2/9/2014 happy housewife said: Are you referring to items like beauty products? They can return them to the manufacturer for a refund if there is a complaint about the product, but if you just say you didn't like it with no reason I guess they have to accept that loss. If you are referring to things like clothing or handbags or kitchen tools - I am pretty certain they are sent out to waitlist customers, which is why I never go on waitlist.

How can you be so certain of this?????

They do have their ways of returning the returned merchandise to the manufacturer.....and would think they would have some arrangements made with the vendors on what they do with returned merchandise.

It's these kinds of statements that I just plain don't understand.

Esteemed Contributor
Posts: 5,253
Registered: ‎03-10-2010

Re: What does QVC do with opened and used returns?

From some of the posts I've read through the years, it sounds as if at least some of the items make it to other orders.



The pain they have cost us, the evils that never happened.
Respected Contributor
Posts: 2,738
Registered: ‎03-15-2011

Re: What does QVC do with opened and used returns?

One time I ordered some perfume from hsn. The bottle came without the box. It was just wrapped in bubble wrap. I returned it and bought another bottle. That one came in a box.
Sleep sweet Bo 3/19/08 8/4/18
Super Contributor
Posts: 341
Registered: ‎04-08-2010

Re: What does QVC do with opened and used returns?

Maybe you don't want to know.
Trusted Contributor
Posts: 1,529
Registered: ‎03-10-2010

Re: What does QVC do with opened and used returns?

There are sellers on eBay who sell "customer returns" from Q, H & other stores.
Super Contributor
Posts: 1,680
Registered: ‎03-10-2010

Re: What does QVC do with opened and used returns?

On 2/9/2014 Moonlady said:

From some of the posts I've read through the years, it sounds as if at least some of the items make it to other orders.

I've received items that were obviously returns.

Respected Contributor
Posts: 3,260
Registered: ‎03-09-2010

Re: What does QVC do with opened and used returns?

I've definitely received clothes that were clearly tried on by someone else.
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Honored Contributor
Posts: 25,929
Registered: ‎03-09-2010

Re: What does QVC do with opened and used returns?

We read here all the time about people recieving items that are obviously used - tissues in purses- clothes that smell of perfume - things that smell of cigarettes - things that are dirty.
Honored Contributor
Posts: 15,219
Registered: ‎11-24-2013

Re: What does QVC do with opened and used returns?

They get sold ""As Is"" and palmed off on someone!

Frequent Contributor
Posts: 138
Registered: ‎10-30-2012

Re: What does QVC do with opened and used returns?

On 2/9/2014 Ford1224 said:

What about undergarments like Carol Wior, Spanx, Breezies, etc.? Most department stores won't accept returns of undergarments or bathing suits.


I was in Target yesterday and a woman was returning a 3 pk of Fruit of the Loom panties because she did not like the fit.

They refunded her money. No questions asked.

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