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Contributor
Cruzzing
Posts: 73
Registered: ‎03-15-2010

Unable to Open QVC App

‎10-12-2018 08:31 AM

I am not a techie so I can't figure out why suddenly unable to open the Q site with the app. I get a message "error 404 not found." I've checked Settings & nothing obvious there. Anyone else having this issue?

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Esteemed Contributor
x Hedge
Posts: 6,788
Registered: ‎08-18-2016

Re: Unable to Open QVC App

‎10-12-2018 09:28 AM

I like using the QVC app, but I don't have the greatest Wi-Fi.  My signal isn't always really steadily strong.

 

Getting this app to open has been slow and balky at best, ever since they 'upgraded' the app so it opens to live streaming tv broadcast right on the homepage.  Sometimes it just refuses to open.

 

@Cruzzing, I get best results if I take my tablet and stand where the signal is most potent (I'm not kidding) while the app opens.

After the app opens I can go sit with my tablet and not lose the signal.

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Anonymous
Posts: 0

Re: Unable to Open QVC App

‎10-12-2018 09:45 AM

Hi @Cruzzing, I am sorry you are having difficulty with the app. Have you tried uninstalling the app and reinstalling the app, that often works.

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Contributor
Cruzzing
Posts: 73
Registered: ‎03-15-2010

Re: Unable to Open QVC App

‎10-12-2018 02:42 PM

Thanks for the suggestion. I'll have my husband give it a whirl!

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