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02-07-2023 05:01 PM
Anyone else have trouble today? I'm on my iPad, using Safari and I had tried to log in maybe 25-30 times this afternoon.
It populates my pre-saved email address and saved password and when I hit enter, I get the little spinning wheel and then it stops spinning and just sits there like it doesn't react at all to what I was trying to do.
So, I decided I just wasn't going to tackle it right now, read a few posts, then switched to another forum and then back to Community Chat and bingo, I was logged in.
Strange stuff.
02-07-2023 05:05 PM
Yeah, mine's been doing that exact thing all day and just now was able to log in.
02-07-2023 05:09 PM - edited 02-07-2023 05:11 PM
@gidgetgh Try downloading and temporarily using a different browser. There is an ongoing, long-time problem between QVC and Safari which can't be fixed.
02-07-2023 05:09 PM
Yes, I had that same problem this morning several times. I thought something was wrong with my internet or iPad. I tried with my phone and got right in. When I tried the iPad again, it was fine.
Different from the trouble I had yesterday when the whole Q site was unavailable for a while.
🤷♀️
02-07-2023 05:11 PM
Yeah, it was a pain today.
02-07-2023 06:02 PM
I had no trouble logging in, but it looks like they did something to the website this morning. Does the format of the product pages look different to you?
Everything is there, just organized differently.
And it looks like they addressed the complaint many of us had about not seeing the full price of items in Order Status. They are visible to me now.
So thankful for that!
02-07-2023 06:09 PM
@Kachina624 A few years ago I had a problem retrieving my email via Safari on my iPhone. Went to a Verizon store where it was fixed, but I was told "Safari and Apple do not play well together." I have found any number of ways that analysis rings true.
02-07-2023 06:10 PM
On and off today can't add item to cart. No idea why. Good day to save.
02-07-2023 06:19 PM
@millieshops wrote:@Kachina624 A few years ago I had a problem retrieving my email via Safari on my iPhone. Went to a Verizon store where it was fixed, but I was told "Safari and Apple do not play well together." I have found any number of ways that analysis rings true.
Safari is an Apple app.
02-07-2023 07:15 PM
@millieshops Apple doesn't play well with anything. When I was an accountant we constantly had problems with customers using an Apple device. They couldn't download most of our documents.
My son-in-law works in IT and said this is purposely done so that you need to use Apple products exclusively for the best outcome.
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