Community Chat

[lovescats]

the walmart where I shop used to scan one item but now they scan 3  it doesn't bother me either.

I was at the grocery store last week and the guy in front of me had one of the small carts and a package of meat he didn't put on the belt which I could see from behind  but the attendant for self service registers saw it and told him.     I don't if he forgot or not.  but he could have walked out with it if she was busy with something else.

[Cakers3]

I cannot remember the last time we were in a Wal-Mart.  I know they used to look at receipts but stopped after complaints were made.

I would think with inventory bar codes today it would be hard to sneak out with anything "larger than a bread box" while walking through those detection structures on either side of you.

We do not shop at places like Costco anymore but I do remember the lines to leave BJ's and Sam's back home.  Nobody escaped the receipt police, either. LOL

[jannabelle1]

That's crazy - we all know they're checking to make sure everything in our carts has been paid for. At Sam's, I won't wear a sweatshirt or top that I've preiously purchased when I go in the store - I don't want any of their employees to think that I just put it on and didn't pay for it.

That said, here's what happened when I was at Walgreen's last week. I was checking out and the clerk saw a guy with a cart full of items rush out without paying for them. She got on their in-house phone and called a code - and not one single person did anything. No manager, no assistant manager or supervisor came to the front. The guy fled and apparently threw the items in his car and sped off. End of story - he got away with it. I don't mind having my receipt checked, especially when I go through self-checkout.

[froggy]

We all know that stores lose an inordinant amount of money through theft, and grocery stores operate on a very small profit margin. Our Sam's and Costco always check our receipts and it doesn't bother me at all. In fact, they look at the receipt and frequently make sure that I have the item in my cart, especially jewelry or gift cards.

[itsmagic]

I never understood why our Costco checks receipts.  We don’t have self checkout at our Costco.   When I get up to checkout a Costco employee takes my cart so it’s out of my hands at that point and they are in charge of checking everything out of my cart.  So if there is ever an error in checkout it’s on them not me. 

[kivah]

I've been shopping at Costco (2 different Costcos) for almost 26 years - and none of my items is bagged. I keep plastic containers in the trunk of my car - so that's where I put them. A few years ago, I showed my receipt to the lady at the door - and she caught a mistake. I was double-charged for an item - and she asked if I had a 2nd cart.When I said NO - I got a credit. 

I also never had a problem at Walmart.

[Maggie Nolia]

Maybe they could tell at a glance if there was a duplicate charge, but missed promotions?  Hogwash!  As if those folks have memorized every promotion. 

[tansy]

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@itsmagic wrote:

I never understood why our Costco checks receipts.  We don’t have self checkout at our Costco.   When I get up to checkout a Costco employee takes my cart so it’s out of my hands at that point and they are in charge of checking everything out of my cart.  So if there is ever an error in checkout it’s on them not me. 

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I read once that an employee will ring up a friend's purchases and conveniently miss an item.  

[CAcableGirl2]

I don't care if they stop and check my receipt, but they need to be efficient and not hold up a line of customers all waiting for one customer to be checked.

I wish they would prosecute at our Walmart.  I saw a women push a very large TV in a cart right out of the garden section.  When asked for a receipt, she said it was an exchange and she didn't get a receipt and didn't even slow down, basically challenging anyone to stop her.   That was total theft since the CS area would have given her a receipt and put a tape or something on it showing it has been paid for plus there is another exit door next to the customer service department.

I was shocked and rushed to find a Walmart employee who could at least follow her outside, call the cops, or do something, and when I finally found one in the auto part area, he didn't care at all and says it happens all the time.  WHAT??

The "security" person at their exit door was an older lady and obviously, she wasn't going to stop anyone or confront or even insist with anyone.  Bad management.  If I was running that store, I would have a huge person about 6'5" who looked like they just got of prison at the door and every person he caught and was prosecuted would give him a bonus.

My understanding is that a lot of businesses here in my town won't prosecute, and I've heard it from several people that work in retail. 

[Anonymous032819]

When I use to work in retail, we were instructed to NEVER  touch someone who is shoplifting, EVER.

Why?

Because the shoplifter can then claim injuries and sue the store.

The most that we could do was just get a physical description of the shoplifter.

The reason stores don't prosecute is because it costs money to prosecute someone, and the store writes off the theft as a loss.

It costs the store less money to do that than to prosecute, especially if it's under a certain dollar amount.

Steal a $700 tv?

Write it off.

Steal $5,000?

Prosecute if apprehend by the police.