Shipping concern

Lori Kaye · ‎03-14-2010

I purchased two clothing items last Saturday at different times during the day and I received both in one package today. When I looked at the invoices I discovered that I was charged shipping on both items. In all the years I’ve shopped with QVC this has never happened before. I don’t agree with this policy at all!

Mz iMac · ‎07-26-2014

So what are you going to do about it? Did you call CS?

"Never argue with a fool. Onlookers may not be able to tell the difference."

Lori Kaye · ‎03-14-2010

@Mz iMac I did and was disappointed that all they could say was sorry for the inconvenience.

Mz iMac · ‎07-26-2014

@Lori Kaye

You should post in the CS forums about your concersn so a MOD can help you.

"Never argue with a fool. Onlookers may not be able to tell the difference."

on the bay · ‎03-09-2010

I thought that QVC charges shipping on each item, not on the number of packages.I thought it was always this way.

"If you walk the footsteps of a stranger, you'll learn things you never knew. Can you sing with all the voices of the mountains? can you paint with all the colors of the wind?"

JeanLouiseFinch · ‎10-03-2011

Unless something is listed as "free shipping" you get charged shipping for every item. It's been that way for quite some time.

Lori Kaye · ‎03-14-2010

@JeanLouiseFinch This is something new to me. Just doesn’t seem right.

GCR18 · ‎07-03-2013

Paying shipping per item has been like that for 25+ years that I know of. There used to be a policy if you bought multiples in the same order, you paid half shipping starting with the second. That policy went away a couple years ago when the shipping price was reduced and the return policy changed.