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Trusted Contributor
Posts: 1,560
Registered: ‎12-31-2013

@elated wrote:

Have you ever read reviews and the item is rated as 4 stars? Yet, when you start looking through them many are returning the item because of color, fit ,sizing or material. I do not understand why customers are rating them high and returning the item. It encourages  customers to buy this item. Very deceptive.


I don't think it is necessarily deceptive to give something 4 stars and yet return it.  I might think that an item is of nice quality, well made, and with material of decent weight but am returning it because it doesn't fit ME right.  If it is a sizing issue based on the info that they have given  that is one thing, but it just may be that it doesn't fit some aspect of my body that is particular to me or I decide that pattern isn't right for me.  

 

I remember giving a purse high marks because it was very nice quality, good color,  and a decent price but I decided it was simply too large for me so I returned it and said that in the review.  Why would I give a high quality item only 1 or 2 stars, when it was a 4 or 5 star item, just because I decided it wasn't right for me?   

Honored Contributor
Posts: 78,431
Registered: ‎03-10-2010

I've occasionally given an item I returned 5 stars.  It could be an excellent product but not work for or fill my needs.  I received the beautiful orYany TSV handbag which is gorgeous but it's too big and bulky for me so I'm returning it and will give it 5 stars.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

I love the 1 star reviews because the item didn't come in petite.