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Respected Contributor
Posts: 4,033
Registered: ‎03-19-2010

Returns for different size.....

If the new size for which you want to exchange is sold out do you still have to pay for return shipping?

Respected Contributor
Posts: 2,406
Registered: ‎03-10-2010

Re: Returns for different size.....

You will be given a full refund instead of an exchange if your size is sold out or no longer available.

Honored Contributor
Posts: 19,658
Registered: ‎03-09-2010

Re: Returns for different size.....

@chiclet 

 

No return label fee, according to the last sentence in their exchange policy:

 

What's your policy for exchanges? Add To Reply

If you're not satisfied with your purchase for any reason, our return policy allows you to send back returns-eligible merchandise within 30 days of the date you received the package for an exchange. Simply use the Q Return Label within 30 days of receipt to return your item for a free replacement of the same item in a different color or size. If your request for an exchange results in any additional merchandise or shipping costs, and you paid by credit card, your credit card will be charged for those additional costs. Payment methods other than a credit card may result in an order cancellation & a refund may be issued. If the requested exchange is no longer available, including items on waitlist and advance order, QVC will issue a refund and not deduct the Q Return Label fee.

You never know how strong you are until being strong is the only choice you have.
Respected Contributor
Posts: 4,033
Registered: ‎03-19-2010

Re: Returns for different size.....


@KingstonsMom wrote:

@chiclet 

 

No return label fee, according to the last sentence in their exchange policy:

 

What's your policy for exchanges? Add To Reply

If you're not satisfied with your purchase for any reason, our return policy allows you to send back returns-eligible merchandise within 30 days of the date you received the package for an exchange. Simply use the Q Return Label within 30 days of receipt to return your item for a free replacement of the same item in a different color or size. If your request for an exchange results in any additional merchandise or shipping costs, and you paid by credit card, your credit card will be charged for those additional costs. Payment methods other than a credit card may result in an order cancellation & a refund may be issued. If the requested exchange is no longer available, including items on waitlist and advance order, QVC will issue a refund and not deduct the Q Return Label fee.


Thank you