Community Chat

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Honored Contributor
Tinkrbl44
Posts: 46,905
Registered: ‎08-23-2010

Re: Return processing?

‎03-27-2017 06:52 PM

My biggest complaint with their returns processing is that I ALWAYS pay my own postage to return .....  and in spite of that .....  they ALWAYS charge me for the $6.95 QVC label that I didn't use!    So then I always have to contact CS about the error.

 

To make matters worse .... then CS asks me for PROOF  that I had shipped it using my postage!    How could the returns person NOT notice it wasn't a Q label?

 

Makes me wonder if the Returns Dept person gets some sort of quarterly bonus based on how many customers end up paying twice for return postage.

Report Inappropriate Content
Message 11 of 11 (96 Views)
Reply
0 Hearts