Community Chat

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Trusted Contributor
candyagain
Posts: 1,875
Registered: ‎04-11-2010

Quick Helpful Customer Service Today!

‎08-17-2020 11:59 AM

I had trouble canceling a recent order. I called Customer Service and thought I'd be on hold for quite a bit as today is the Gold Rush.

I hit "O" and was connected to Ordering. That rep was very nice and she connected me to Customer Service right away. My call was picked up after the second ring! The young man in CS solved the problem and was very pleasant as well.

 

I continue to appreciate QVC Customer Service. Thank you all!

Report Inappropriate Content
Message 1 of 6 (800 Views)
Reply
Honored Contributor
SandySparkles
Posts: 10,222
Registered: ‎06-13-2010

Re: Quick Helpful Customer Service Today!

‎08-17-2020 12:38 PM

That's wonderful!!! Reading your post of gratitude made me smile.😄 There has been numerous positive posts lately regarding stellar CS , that outweigh the unfortunate negative posts.😊 

 

 

~~~All we need is LOVE💖

Report Inappropriate Content
Message 2 of 6 (732 Views)
Reply
Respected Contributor
spent2much
Posts: 2,242
Registered: ‎03-10-2010

Re: Quick Helpful Customer Service Today!

‎08-17-2020 02:02 PM

@candyagain  They allowed you to cancel an order?  I didn't think that was allowed!!!

 

 

ETERNITY: your choice... smoking or non smoking!
Report Inappropriate Content
Message 3 of 6 (668 Views)
Reply
Trusted Contributor
candyagain
Posts: 1,875
Registered: ‎04-11-2010

Re: Quick Helpful Customer Service Today!

‎08-17-2020 04:24 PM

@spent2much wrote:

@candyagain  They allowed you to cancel an order?  I didn't think that was allowed!!!

 

 

Well, we'll find out......the order was very recent and I didn't get sa direct "no". That's when I called.

Report Inappropriate Content
Message 4 of 6 (632 Views)
Reply
Regular Contributor
Sweetpea70
Posts: 169
Registered: ‎05-15-2010

Re: Quick Helpful Customer Service Today!

‎08-17-2020 11:02 PM

I have cancelled orders before. 

Report Inappropriate Content
Message 5 of 6 (597 Views)
Reply
Trusted Contributor
candyagain
Posts: 1,875
Registered: ‎04-11-2010

Re: Quick Helpful Customer Service Today!

[ Edited ]

‎08-18-2020 11:49 AM - edited ‎08-18-2020 11:50 AM

Update: successfully cancelled! Thanks again CS.

Report Inappropriate Content
Message 6 of 6 (550 Views)
Reply