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Respected Contributor
Posts: 3,921
Registered: ‎06-12-2013

Re: QVC mess up-what should I do?

Doing the right thing took mulling and time out of one's day? SMH

Respected Contributor
Posts: 4,270
Registered: ‎04-20-2012

Re: QVC mess up-what should I do?

On 5/13/2014 Melania2 said:

Doing the right thing took mulling and time out of one's day? SMH

Doing the right thing would have meant Qvc not making this error in the first place. It's their fault and they should pay for the inconvenience. It has happened to me more than once as well as to other customers.

Respected Contributor
Posts: 3,921
Registered: ‎06-12-2013

Re: QVC mess up-what should I do?

It's a big company...stuff happens. So don't buy there if you expect perfection...sheesh.

But to even contemplate keeping something that you didn't pay for is cheating and wrong...just because you are inconvenienced. double sheesh

Respected Contributor
Posts: 4,270
Registered: ‎04-20-2012

Re: QVC mess up-what should I do?

On 5/13/2014 Melania2 said:

It's a big company...stuff happens. So don't buy there if you expect perfection...sheesh.

But to even contemplate keeping something that you didn't pay for is cheating and wrong...just because you are inconvenienced. double sheesh

Qvc has in fact given me professional courtesies for their mistakes. I wouldn't have mentioned it, if I hadn't had first hand experience.

edited:typo

Respected Contributor
Posts: 3,921
Registered: ‎06-12-2013

Re: QVC mess up-what should I do?

On 5/13/2014 ILikeShade said:
On 5/13/2014 Melania2 said:

It's a big company...stuff happens. So don't buy there if you expect perfection...sheesh.

But to even contemplate keeping something that you didn't pay for is cheating and wrong...just because you are inconvenienced. double sheesh

Qvc has in fact given me professional courtesies for their mistakes. I wouldn't have mentioned it, if I hadn't had first hand experience.

edited:typo

Cool. But the Q needed to be informed so the other person who deserved the credit got it.

The OP was contemplating doing nothing.

Esteemed Contributor
Posts: 7,462
Registered: ‎03-13-2010

Re: QVC mess up-what should I do?

Easy, call customer service.

Trusted Contributor
Posts: 1,529
Registered: ‎03-10-2010

Re: QVC mess up-what should I do?

On 5/12/2014 gazelle77 said: It is a scarf, just a scarf. You are making a mountain out of a mole hill. Enjoy your scarf, get on with life.
Did you read the OP's full message?