Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
01-05-2021 04:04 PM
Is anyone else having trouble with QVC orders being confirmed in Rakuten? I've had three in the past month that show that confirmation from QVC was never received and I've had to open inquiries on them attaching the order confirmations. I'm hoping this is not an emerging pattern.
01-05-2021 04:10 PM
No I haven't noticed, but now I'm going to check.
01-05-2021 04:20 PM
I should look at mine too. All my QVC orders are placed thru Rakuten now, but I don't ever look at my account to check it. So far, I have just been pleased when I get a check and leave it at that, not knowing if everything was counted.
01-05-2021 04:36 PM
I went through all of my purchases from Black Friday on to make sure everything was credited to either Rakuten or TopCashBack. The only one I am missing is through TopCashBack for a Sephora purchase. However, I did have one Macy's purchase through TCB that took 3 weeks to finally show in my rebates.
01-05-2021 04:38 PM
I am not so organized as to know which ones I went through Rakuten and which ones I went through ShopAtHome, but it looks like my account is okay.
01-05-2021 04:43 PM
have not really checked because i have been using mr rebates and topcashback more.....better rebates lately! topcashback has 10% today with qvc.
01-05-2021 06:44 PM
I have not purchased anything from QVC so I can't comment on them, but I have had several other purchases that I did not get credit for from other retailers.
I blame Rakuten. They are having problems.
I am done trying to go through all the trouble for a few bucks. I give up. I don't need a little money that bad.
01-05-2021 08:14 PM
That's why I have used Mr. Rebates exclusively for the past 14 years. Never a problem.
01-05-2021 08:42 PM
I had problems with the orders I did prior to Christmas.
I think there is a way that you can communicate with Rakutan and if you have the order number they will investigate and perhaps things can be resolved.
01-07-2021 04:02 AM
@sunshine45 wrote:have not really checked because i have been using mr rebates and topcashback more.....better rebates lately! topcashback has 10% today with qvc.
I find TCB to be much better (and faster processing) than Rakuten.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2025 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788