Re: QVC Artical

tansy · ‎01-02-2011

@Bookplate wrote:

@Puppy Lips wrote:
Amazon has hurt a lot of companies, the one my husband owns included.

Just to vent here - people can be so rude. I can't tell you HOW MANY times a customer will ask if the products we sell can be found on Amazon. Some people will stand at our on site location and search Amazon on their phone for our product while in our selling area. The thing is, said customer would not even know about that product had we not brought it right to them. Plus, we have to pay to be in that space, so matching a price on Amazon, if they even have it, is not possible.

Can you imagine calling in to QVC, on air, and asking the vendor if, say, a vacuum cleaner is also available on Amazon?
@Puppy Lips Well said; Amazon has been immeasurably destructive to retail in many ways.
I have been in bookstores and seen people looking up, in the Amazon app, the book they are holding in their hands. It makes me want to grab their phones and beat them about their heads with it. Fortunately I have not yet indulged in acting this out.

In my defense, I will check out book reviews when I am in a bookstore. While I get most of our books from the library, I refuse to buy any from Bezos. I purchase books for my grandson though.

tansy · ‎01-02-2011

@Teddie wrote:
@Tinkrbl44
I’m not sure what to make of that. Seems like a lot of trouble to track down each individual person — millions of them. It would be easy to see what state people are from because they have our address. But their age? That’s more obscure.

I don't know how it's done but AARP knows when people are 55 or so. Our info is out there.

ellaphant · ‎12-13-2010

@Effie54 wrote:
@Winkk I don't think Amazon is their competition. They may say that, but how many people actually buy their clothes and makeup on Amazon? Their lack of revenue is due to their extremely poor marketing, terrible leadership, and rising prices.

No its none of the above. They have stated they have lost viewers.

QVC has aged out. It's a dying brand. The clothing I've seen this weekend

is awful synthetics with a matronly look. Dullsville. I used to shop

a LOT. No more.

CelticCrafter · ‎03-09-2010

Amazon is not always the cheapest either.

I just bought a book that was cheaper from Barnes & Noble.

Tori3569 · ‎06-27-2010

@Puppy Lips wrote:
Amazon has hurt a lot of companies, the one my husband owns included.

Just to vent here - people can be so rude. I can't tell you HOW MANY times a customer will ask if the products we sell can be found on Amazon. Some people will stand at our on site location and search Amazon on their phone for our product while in our selling area. The thing is, said customer would not even know about that product had we not brought it right to them. Plus, we have to pay to be in that space, so matching a price on Amazon, if they even have it, is not possible.

Can you imagine calling in to QVC, on air, and asking the vendor if, say, a vacuum cleaner is also available on Amazon?

I completely agree with you as I have experienced it in a previous job as well.
That's probably why I don't post prices and substitutions from other places on here as many others do. As a good customer, I don't want any part in QVCs demise.

Tori3569 · ‎06-27-2010

@Teddie wrote:
@Kachina624
Well, that’s another theory. They do a small sampling and then a conclusion. Not sure what to think but it’s another idea.

There is a company called Crest that compiles and sells generally public info to large corporations. They supply a lot of demographic information that they source and pull together as well as competitive info.

I'm sure QVC gets their demographics from there as well as actual customer data. Credit cards have everyone's date of birth and make a fortune selling all of it legally.

Tori3569 · ‎06-27-2010

@MoonieBaby wrote:
QVC should get out of its own way. Go back and review old (way old) videos and see how sales were handled. No crazy singing/dancing/yelling/personal stories/no shows with 2 or 3 host plus a vendor… and a wide variety of products NOT OWNED by QVC. Hosts behaving politely and with manners. Dressed well and programming that was faster paced and more items per time slot. I remember those days and the products sold. The host behavior reflected the job at hand not a carnival huckster atmosphere. Just sayin.

As stated above, the older school customers aren't buying as much as they did back then. Therefore, there's no point is turning back the clock.

I would be bored to death with those kinds of presentations.

Also, the most profitable merchandise strategy is vertical retail; the retailer makes and sells the goods. Max profit because it's all in house with no middleman wholesalers. It is what has made the Gap, JCrew, JJill, Talbots, Harbor Freight and Ikea so successful and profitable.

shoekitty · ‎03-10-2010

your info is everywhere. There are even county sites that list my neighborhood street, the neighbors, their names,average yearly income, ages. Businesses subscribe, and buy customer info. Every single site you buy from sells info. Unless you go their page that has you peruse , sign contract you do NOT want your info sold. If you have been shopping on a site for hers, most likely you need to resign the paperwork. When you fill out credit info, it is sold as well. We can go online put in address, and find out who lives there. We are in a world right now where not too much is private. QVC woukd have age and demographics, etc from everyone who has applied or has credit card.

“sometimes you have to bite your upper lip and put sunglasses on”….Bob Dylan

Kachina624 · ‎03-10-2010

@Teddie wrote:
@Kachina624
Well, that’s another theory. They do a small sampling and then a conclusion. Not sure what to think but it’s another idea.

@Teddie. "Survey" infers they're taking a partial arbitrary sample

New Mexico☀️Land Of Enchantment

rockygems123 · ‎06-04-2012

@Teddie wrote:
@Tinkrbl44
I’m not sure what to make of that. Seems like a lot of trouble to track down each individual person — millions of them. It would be easy to see what state people are from because they have our address. But their age? That’s more obscure.

@Teddie

Not that hard using a database.