Professional or not?

Laura14 · ‎06-09-2014

I just received an email from my new payroll rep of two days.

I've patiently waited for two days with no communication or solution for a tech issue with their system and a holiday deadline approaching.

Unusual. Usually, they are much more professional and communicative than this.

I finally asked for an update this morning.

Eventually, I got back "Escalating this up the chain to a supervisor "

Yes, the unhappy face was included in her response. This is not a coworker or someone I know.

I've known her for two days after she introduced herself as the new contact for our company. This is our third email.

I think her mom is still making her lunch, and obviously she is brand spanking new to not even have a clue as to how to help me which is fine. We all learn, but does anyone else get emails from the people they do business with, happy and sad faces and all?

I think she thought she was sending a text to a friend.

Does your water bill come with if you have a higher amount?

Does the electric company stamp when you run your AC too much?

I keep trying to blend in with the younger generation but, frankly, I expect a thumbs up icon on my direct deposit email next week.

If so, I'm putting that on my Linked In profile. Fluent in emoticon is a skill.

See what all you retired people are missing?

I honestly want to know if this is something everyone else is seeing out in the workplace now too? I try and stay on top of trends.

beckyb1012 · ‎03-09-2010

I bet her mom came with her to sit in on her interview. Good luck getting the issue resolved quickly.

"Live frugally, but love extravagantly."

Desertdi · ‎03-13-2010

After 15 years and three company locations, my nametag wore out. I went to my HR office to order a new one, and they informed me that there was no one in the system with MY NAME...

(no new tag...but they kept paying me)

♥Surface of the Sun♥

Laura14 · ‎06-09-2014

@beckyb1012 wrote:
I bet her mom came with her to sit in on her interview. Good luck getting the issue resolved quickly.

@beckyb1012

juliekb · ‎11-04-2015

The payroll company is trying to help you. Just trying to get you your answers and ultimately your paycheck. The sad face goes along with this sentence helps to understand the intended tone. 👍I think you have to let this one go, Laura.

Spoiler

Laura14 · ‎06-09-2014

@juliekb We're not taking it too seriously.

I just showed the 27 year old owner, and asked him if I was old. He was appalled like me for the same two seconds, before we both fell out laughing and shaking our heads.

He wants me to send her a note that instead of the thumbs up emoji on his next paycheck, he wants the big bag of money icon attached to his.

Tori3569 · ‎06-27-2010

@Laura14 wrote:
@juliekb We're not taking it too seriously.

I just showed the 27 year old owner, and asked him if I was old. He was appalled like me for the same two seconds, before we both fell out laughing and shaking our heads.

He wants me to send her a note that instead of the thumbs up emoji on his next paycheck, he wants the big bag of money icon attached to his.

It happens frequently at my company which is a huge corporation. We are known for a friendly atmosphere so I have never considered it an issue. Every so often on our emails, but our texts are loaded!