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Honored Contributor
Posts: 17,606
Registered: ‎06-27-2010

@Yahooey wrote:

stupid me - on my purchase confirmation order - there was a phone number 

for need help with your order - I guess NEW purchases deserve attention

 

a live person answered - LIVE - A LIVE PERSON

there was a lot of noise in the bkgd - like she was with others answering phones

 

anyway - we spoke - she found my order - and she told me to email pics to

(*&(*^^$%#$# and I will receive directions on how to return

 

WAIT A COTTON PICKING MINUTE - 

good thing I already emailed pics from my personal email since you couldn't do that with regular - contact us form

 

I told her the date - which was 10/8 containing pics and a video

she found the email - put me on hold again and reviewed the contents

 

I asked if anyone looks at these emails since I've been contacting them since 9/30

she says they do - but are backlogged

yeah, if you don't reply - people will keet sending you the same question via email

I sent 3 myself

 

she made the shipping label and it will be sent to me

after receipt of said pot - it may take 8-12 weeks to get a new one

 

that is still a bummer but she says - they are backed up

I got 2 emails from UPS stating a return label is gonna be sent to me

or I can print it out and use that

 

I will wait a few days for the mail - then print out if necessary

WHEW!!!

 

I'm so sorry for bombardig all you lovelies bc of my drama

🧡💜💚💙💛 to you all

 


 

Hey, no reason to be sorry, @Yahooey!❤️   You've been through the customer-service wringer and you needed to vent -- without a healthy way or place to vent we just might explode, right?   

Cheers for you and your news!

 

 

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
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Honored Contributor
Posts: 17,606
Registered: ‎06-27-2010

@Coquille wrote:

@Yahooey  No apologies needed, wanted nor expected.  We are all here for you.

I used to say on another thread, " ALL FOR ONE AND ONE FOR ALL "!  We're all here for one another, always!! No matter what the issue, personal, medical, physical, etc.. Whatever one needs and whatever we can do for one another, we'll do! 

I think I'm speaking for all of us, if Im not being to presumptive! 😘

 


 

Amen to that, @Coquille!  Wonderful post.❤️

 

 

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
Honored Contributor
Posts: 10,585
Registered: ‎09-16-2010

@Yahooey : I consider that a Miracle and Blessing.❤️👍

Honored Contributor
Posts: 10,585
Registered: ‎09-16-2010

@Coquille : Thank you.🤗❤️

Honored Contributor
Posts: 12,901
Registered: ‎07-09-2010

bc I'm so happy - and you have been so generous in spirit with me

I will now do a performance for you

 

tenor.gif

 

oops - forgot I'm clumsy and not at all coordinated 

Honored Contributor
Posts: 14,928
Registered: ‎11-03-2018

So the peaceful protest in front of Staub Headquarters is now canceled?

 

Asking for a friend...

Honored Contributor
Posts: 10,585
Registered: ‎09-16-2010

@Bri369 : Probably but a road trip would have been fun.❤️

Honored Contributor
Posts: 12,901
Registered: ‎07-09-2010

@SouthernBee @Bri369 

 

well, my replacement pot won't be here till 8-12 weeks

so look for a call for action 2021 sigh

Honored Contributor
Posts: 10,585
Registered: ‎09-16-2010

@Yahooey : Well then just give Preds and Friends an emergency post and we will be willing and ready👍🤗❤️

Honored Contributor
Posts: 10,585
Registered: ‎09-16-2010

Joke or real?97FD3633-5BBE-4900-BFD5-488DBAF93781.jpeg