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Super Contributor
Posts: 323
Registered: ‎03-20-2010

O/T Time Warner Cable emails not working for 4 days now

Does anyone else have the misfortune of having Time Warner Cable for email service? This is really frustrating and aggravating and I hope we can get credited for all the days we weren't able to send or receive emails. {#emotions_dlg.mad}

Esteemed Contributor
Posts: 6,221
Registered: ‎08-09-2012

Re: O/T Time Warner Cable emails not working for 4 days now

What do you mean about Time Warner Cable's email service? I have Time Warner Cable internet service, but I have Outlook and Yahoo email, and haven't had any problems with those. Is there another email service connected to TWC? Would it have anything to do with the area you're in?

Honored Contributor
Posts: 17,606
Registered: ‎06-27-2010

Re: O/T Time Warner Cable emails not working for 4 days now

Oh, Sunshine, I'm sorry about that. I've never used their email service, but I've seen reports in the past couple of days about this problem -- nationwide, apparently.

I've only known these companies to give credit when Internet or cable service is completely out. Not sure they'll do so for email interruptions, but it's worth asking them.

Do you have an alternate email account, not operated by Time Warner, as a backup?

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
Super Contributor
Posts: 651
Registered: ‎03-24-2010

Re: O/T Time Warner Cable emails not working for 4 days now

Do you mean your internet is down?

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Honored Contributor
Posts: 17,606
Registered: ‎06-27-2010

Re: O/T Time Warner Cable emails not working for 4 days now

Here's one of many articles:

TWC's Road Runner Email Service Trouble Widespread

6/12/14

http://www.wltx.com/story/tech/2014/06/12/twcs-road-runner-email-service-trouble-widespread/1038920...

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
Valued Contributor
Posts: 3,159
Registered: ‎01-28-2012

Re: O/T Time Warner Cable emails not working for 4 days now

We have TWC for Internet and TV but I had no idea they offered Email service. TWC is one of the worst companies to deal with.

Super Contributor
Posts: 940
Registered: ‎03-10-2010

Re: O/T Time Warner Cable emails not working for 4 days now

I thought it was just me. I haven't been able to get email before about 10 p.m. each night. Thought it was because I had company and they had signed all their tablets and phones onto my wireless.