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03-20-2021 03:41 PM
I come to these forums by opening QVC in my web browser. However, I can't hear the sound on the videos! I have to use the APP for that. Can someone tell me what I'm doing wrong. TIA
03-21-2021 12:58 AM
03-21-2021 06:59 AM
@Caffeina wrote:
@Starpolisher
If the speaker on the video has a red x, click on it to turn it on.
Thanks but it's on. I'm not that challenged! Lol! 😂
03-21-2021 07:16 AM
03-21-2021 07:20 AM
03-21-2021 07:58 AM
I'm using Chrome. I can hear the sound on all other sites and yes, my media volume is turned on. Thanks for trying to help me!🤗
03-21-2021 01:16 PM
I'm using Chrome on an Android 10 phone. Whatever phone you're using should be the same or similar.
-Open Chrome browser
-Tap the 3 dots in the upper right
-Tap Settings
-Scroll down to Site settings and tap it
-Scroll down to Sound and tap it
-Make sure www.qvc.com isn't listed there. If it is, click on it and tap remove.
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