Community Chat

[pommom]

Was given the option to talk to someone in CS on the automated system.  When I selected the prompt was given the message that there will be no CS until the Covid-19 issue has been completely resolved.

While this may have been a slight inconvenience for me, I am glad they are considering the well-being of their employees.

[RespectLife]

Good to know @pommom 

Thanks for the heads up.

If you read the forums, it is claimed that only QVC has C/S, shipping, delivery, processing problems. 

Clearly other places have had to take a step back in these departments for healthy and safety reasons.

There is no C/S at EZ pass either.  Our company has an error on our account.  Have tried for 3 weeks off and on....no one picks up ever.

[Judaline]

I have never found a customer service number/email at Paypal. It's all automated. There's no real person to speak to. Never has been as I recall. Even the chat is automated. No help whatsoever. I stopped using them a few months ago-don't need the aggravation.

[riley1]

There is usually an option given for a call-back. My business uses them and whenever I have a problem and need to call they give the option of holding on or a call-back.

[Witchy Woman]

@Judaline 

I'm with you.  If there is a responsive CS number (even before the pandemic), I've never found it.

I have an account there, but the whole website frustrates me every time I use it. Mostly, I use it to donate to some of the rescues I support.

I may do what you did and just close my account.

Thanks for reminding me!

[pommom]

@Judaline 

c/s 1-888-221-1161

But, like I said, no one there.

[Anonymous032819]

I really do have to laugh at the "shock and surprise" that (gasp!) other companies have "problems" too!

People love to act as if the " big, bad, evil" QVC is the only company that has "non existent" help.

I have said that other companies were the same way, but nobody believed me.

😆😆😆😆

[Shelbelle]

Same for amazon, no phone CS, but you can do an online chat. 

[mousiegirl]

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@Judaline wrote:

I have never found a customer service number/email at Paypal. It's all automated. There's no real person to speak to. Never has been as I recall. Even the chat is automated. No help whatsoever. I stopped using them a few months ago-don't need the aggravation.

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@Judaline   Every time I have to call Paypal before the virus, I have always spoken to a person.

[Shelbelle]

Here is a phone number to call for PayPal, when they do offer CS again

888 221 1161