Community Chat

[stevieb]

---

@on the bay wrote:

---

@RealtyGal2 wrote:

---

@Kachina624 wrote:

---

@rms1954 wrote:

Each individual thinks they know what QVC needs to do.  If they cared what we here at the forums felt, they would have asked before making a decision, so don't waste your breath after the fact.  

---

@rms1954    How do you like the classy way that they announced it to the many of us who have supported them for over 30 years?  No explanation, no apology, no nuthin'.  That alone made me furious. 

---

QVC is a business, not your boyfriend. They do not owe us an explanation or permission. Shop here or don't. QVC is a retail store. If you need companionship or emotional support then join a support group or get some therapy. Sorry to sound harsh, but that is the way it is.

@RealtyGal2,

Yet QVC has tried to promote their shopping experience as a place to hang out, i.e. "friends" having wine together while shopping, encouraging hosts to talk about themselves or family so we will feel part of their circle. David in the kitchen saying he is not a chef but just like us at home etc.

I think QVC is trying desperately to find it's market and mistakenly keeps knocking off a large part of it, thinking

they should appeal to a more youthful set of customers. I for one know no one young or old who shops at QVC.

There are so many better places with more quality value and convenience.

The ones who are very loyal are probably a lot of the ones right here on these forums and thousands who read but don't post.

Anyway, it's a shame all around but things do change. I just don't think QVC gets how to change for the better.

---

---

@on the bay  A big part of the problem is their arrogance. They have always thought they knew how to change for the better and have never been much interested in the customer point of view. Prior to the pandemic, their financial reports seemed pretty dismal, well QVC, we all hope the pandemic will end at some point and customers then won't be so dependent on what they can over-pay to get delivered, well, maybe get delivered. Eventually.

[gertrudecloset]

---

@Desertdi wrote:

Where is the Q going to get feedback....if not on the forums????

---

@Desertdion their official facebook page under reviews.  You should read some of them.  There is spam there but many people post about their bad experiences with QVC.  It is rated 2.9 out of 5.

[gertrudecloset]

---

@homedecor1 wrote:

@rms1954 

Its not about QVC it's about friendships formed and the many years of being able to come here -- good bad or indifferent!

None of us to my knowledge can solve or answer how QVC operates...

Please realize to some this is "more" than just posting.

---

@homedecor1I agree.  However, QVC doesn't owe us a place to chat.

[Cakers3]

@bohogypsy   Why is easy pay a joke?  It is an optional way to pay for a purchase.  It is not mandatory.

If it doesn't work for you, great.

If it works for others, great.

I see other areas with much more importance than getting rid of Easy Pay.

And just an FYI:  Starting to see easy pay type options on other sites, including Lands End.  Although these are run by an outside entity.

Although it can lead to persons over-buying more than they can afford.

[stevieb]

---

@gertrudecloset wrote:

---

@homedecor1 wrote:

@rms1954 

Its not about QVC it's about friendships formed and the many years of being able to come here -- good bad or indifferent!

None of us to my knowledge can solve or answer how QVC operates...

Please realize to some this is "more" than just posting.

---

@homedecor1I agree.  However, QVC doesn't owe us a place to chat.

---

Nor do we owe them our customer loyalty...

[gertrudecloset]

---

@stevieb wrote:

---

@gertrudecloset wrote:

---

@homedecor1 wrote:

@rms1954 

Its not about QVC it's about friendships formed and the many years of being able to come here -- good bad or indifferent!

None of us to my knowledge can solve or answer how QVC operates...

Please realize to some this is "more" than just posting.

---

@homedecor1I agree.  However, QVC doesn't owe us a place to chat.

---

Nor do we owe them our customer loyalty...

---

Agree it works both ways.  One sided relationshipd never work.

[Desertdi]

---

@gertrudecloset wrote:

---

@Desertdi wrote:

Where is the Q going to get feedback....if not on the forums????

---

@Desertdion their official facebook page under reviews.  You should read some of them.  There is spam there but many people post about their bad experiences with QVC.  It is rated 2.9 out of 5.

---

@gertrudecloset    I know several people who lost their jobs because of things said on FB.    I don't go there...

[gertrudecloset]

---

@Desertdi wrote:

---

@gertrudecloset wrote:

---

@Desertdi wrote:

Where is the Q going to get feedback....if not on the forums????

---

@Desertdion their official facebook page under reviews.  You should read some of them.  There is spam there but many people post about their bad experiences with QVC.  It is rated 2.9 out of 5.

---

@gertrudecloset    I know several people who lost their jobs because of things said on FB.    I don't go there...

---

@Desertdi 

I'm never ever going to FB as a user.  I don't have any of that stuff.  When I got new phones these sites come pre-loaded on the phone.  I deleted every single one.  No FB, No insta, no snap chat, no twitter, no tiktok.  None, nada.  I do watch youtube videos about certain interests I have and that's it.

You can go to Facebook w/o an account to read what people are saying on their home page though.  Click under reviews and you'll see all the awful.

[GenXmuse]

If QVC is interested in drawing in younger viewers, the social aspect of online shopping is a draw. They aren't drawn to Facebook and aren't coming back. There should be a place for shoppers to "hang out" and at least qvc was unique in that way.