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Super Contributor
Posts: 303
Registered: ‎03-12-2010

Keyboard won’t pop up when searching

I've had my qvc app for several years and never had a problem. Now all of a sudden when I tap the magnifying glass on the bottom and then tap the search bar the keyboard doesn't pop up so I can't type in what I'm searching for. I called customer service and they reported it and that's it. Is anyone having the same problem? HELP

Respected Contributor
Posts: 3,007
Registered: ‎06-27-2010

Re: Keyboard won’t pop up when searching

That wouldn't be a QVC or app problem or there would be many people experiencing it.  Is your device updated to the latest operating system?  

Honored Contributor
Posts: 13,752
Registered: ‎03-09-2010

Re: Keyboard won’t pop up when searching

 

Have you checked to see if there is an update to the app?  

 

Hard reboot your device.

 

If nothing works, try deleting the app and reinstalling it. 

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Honored Contributor
Posts: 37,292
Registered: ‎03-09-2010

Re: Keyboard won’t pop up when searching

@usffan 

 

Yes! I have been having this too!

Thanks for posting.

I will update systems and see if that helps.

hopefully yours works better now too.

~Have a Kind Heart, Fierce Mind, Brave Spirit~
Honored Contributor
Posts: 37,292
Registered: ‎03-09-2010

Re: Keyboard won’t pop up when searching

@CalminHeart 

 

Thank you thank YOU‼️

 

have been dealing with this problem for quite awhile and because of you now it's fixed! I am so grateful!

~Have a Kind Heart, Fierce Mind, Brave Spirit~