Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
07-06-2020 06:03 PM
@Jordan2 I know you wrote that the rep resubmitted the claim after you challenged them. On the EOB, there should be information about how to submit a written dispute. You might want to consider doing that.
07-06-2020 06:26 PM
My insurance company records all calls so it's possible there is a way for them to review the conversation. However, if someone says "Covid testing in free", that does give them some wiggle room. Ideally, they should have added "any co-pay is not waived".
07-06-2020 06:28 PM
I weny a few weeks ago, I wasn't charged, but I won't be surprised if I get a bill.
07-06-2020 06:30 PM
A copay for going to the clinic and cost of test are two different things. You are not being billed for the test but visit to the clinic.
07-06-2020 06:54 PM
I've had 2 tests so far, both free. They are paid for by the CARES money. No one I know here has been charged for a test.
I also make an appointment online. I go early in the morning (7:30), the earliest spot I can get and I've been in and out in less than 30 minutes from check in to test (all done from my car).
07-06-2020 07:07 PM
Sorry you were misled. I'd still fight it and maybe you could use the following literature to argue that's exactly what you did. That you checked with the testing site and insurer. By referring to this article it shows that you did in fact research in advance. Worth a try IMO.
https://coronavirus.health.ny.gov/covid-19-testing
"If you go to a test site run by New York State, there is never any charge for your test. If you go to a test site operated by local governments, private companies including pharmacies and medical practices or not-for-profit organizations, you are advised to check with the testing site and your insurer in advance of being tested to confirm you will not be responsible for any fees associated with your test."
07-07-2020 09:39 AM
I'm in a Medicare HMO, I received a notice there is no charge to me for testing or hospitalization.
07-07-2020 10:54 AM
I agree with others that being charged for the test itself is different than an Urgent Care co-pay. However, I also think the rep should have been more clear.
For instance, with some insurances, there is no charge at all for a yearly wellness exam. That also means all co-pays are waived.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788