Community Chat

[pigletsmom]

I honestly have no idea how this would even work. I always assumed if I had a 100 dollar MC or Visa gift card and I tried to order something that cost more than the amount on the card it would just reject. I always just use it to buy a store gift card from wherever I'm ordering and then attach it to my account.

It would be nice if online stores set up a way to use two different types of payment. The only thing I can think of is it somehow knows it's one of these giftcards and it only allows a certain amount to be charged to it under these circumstances where you aren't able to tell it exactly what amount you want charged.

[Sheila P-Burg]

@Cakers3  ......  I agree the OP's post is confusing. I was not aware Amazon let you split the cost when ordering between credit cards. Every time I order they ask which card. If you have your cards stored on Amazon they usually have one as your "default card". You can change to another if you wish.

The OP needs to verify whether or not their order was placed. She said they (Amazon) took $78 then later said they had recently checked and there was still $100 on their card.

Chances are since they did not have enough on the gift card the order was declined. 

Won't know for sure until the OP verifies.

[Jordan2]

I checked the balance yesterday. I didn't go through with the purchase as the whole balance was wasn't applied. Either way I would pay the difference whether it would be like $25 or $45. I have an Amazon Visa credit card, why can't they apply the difference to the credit card? Why would Amazon only apply the $78 and not the full $100?

[elated]

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@NYC Susan wrote:

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@elated wrote:

If you had $100 balance on your gift card, Amazon will only take what the item costs from your balance. Check your balance  on your gift card and you will see a remaining balance still available.

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She said they didn't take what the item costs.  They only took $78, but her purchase amount was more.

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I understand but she didn't make her question or amount of purchase clear. 

[pigletsmom]

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@Jordan2 wrote:

I checked the balance yesterday. I didn't go through with the purchase as the whole balance was wasn't applied. Either way I would pay the difference whether it would be like $25 or $45. I have an Amazon Visa credit card, why can't they apply the difference to the credit card? Why would Amazon only apply the $78 and not the full $100?

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You need to call Amazon and ask them about this. If you have a prepaid card like this Amazon would have no way of knowing what the balance on there is at all and I still don't unerstand why they wouldn't try to charge the enitre amount of your order to that card. 

This isn't like a store gift card where they are able to know the balance on the gift card. IN the meantime if the card is back to the $100 balance and you still want the item, just buy an Amazon e-gift card for 100 with it and put it on your amazon account. Then that will come off the purchase first.

[Sheila P-Burg]

@pigletsmom  ......  Good grief! Don't make this thread more confusing. What do you mean Amazon would not know what the balance is? 

[Silver Lining]

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@Sheila P-Burg wrote:

@pigletsmom  ......  Good grief! Don't make this thread more confusing. What do you mean Amazon would not know what the balance is? 

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@Sheila P-Burg wrote:

@pigletsmom  ......  Good grief! Don't make this thread more confusing. What do you mean Amazon would not know what the balance is? 

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The more I read the more confused I get.

[sunshine45]

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@Jordan2 wrote:

I checked the balance on my gift card, there is $100 left on the card, no fees have been applied. The cost of the item is $119 plus tax. I would pay for the difference about $25-$30 on my Amazon credit card. I don't understand why the full amount wasn't applied to my purchase, the funds are on the card. 

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maybe that is why they only took $78? they tried to bill the entire balance to the card and it would not go through, so they chose a lower amount to authorize? i am not even sure how to split a payment on amazon unless it is an amazon gift card that is put onto your account? how does amazon know how much is on your gift card?

i personally like to use gift cards in person. it seems to be a lot easier. you can tell them exactly how much to charge, then pay the rest on a credit card or in cash.

[Cakers3]

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@Jordan2 wrote:

I checked the balance yesterday. I didn't go through with the purchase as the whole balance was wasn't applied. Either way I would pay the difference whether it would be like $25 or $45. I have an Amazon Visa credit card, why can't they apply the difference to the credit card? Why would Amazon only apply the $78 and not the full $100?

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@Jordan2You keep asking the same question and all answers here are just speculation.

Since you didn't go through with the purchase, I'm not sure what you expect anymore from here.

You've been advised to contact the cc company and/or Amazon.

Nobody here can help you anymore.

Good luck.

[Cakers3]

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@Sheila P-Burg wrote:

@Cakers3  ......  I agree the OP's post is confusing. I was not aware Amazon let you split the cost when ordering between credit cards. Every time I order they ask which card. If you have your cards stored on Amazon they usually have one as your "default card". You can change to another if you wish.

The OP needs to verify whether or not their order was placed. She said they (Amazon) took $78 then later said they had recently checked and there was still $100 on their card.

Chances are since they did not have enough on the gift card the order was declined. 

Won't know for sure until the OP verifies.

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@Sheila P-Burg  

The OP keeps asking the same question and honestly I understand her frustration but nobody here can give her an answer.

She really needs to contact the cc and/or Amazon to get this answered for her.  We cannot help her anymore.

I also do not believe any other cc on file would be used by Amazon automatically to make up the difference but I'm not sure.

I would think it would be flagged somehow and asked about using a second cc to finish the payment..