Community Chat

[Tinkrbl44]

---

@luvmyteddy4 wrote:

The Name and Product Description on screen but both Channels are not doing so well.

If it's written up by someone and then typed on screen by another then spelling mistakes or descriptions shouldn't be that hard to catch before millions of customers see it on air.

Last night during the Dennis Basso show they presented a lurex top and was spelled something like lurek which Amy caught and brought to everyone's attention. lol

Yesterday on HSN they presented a massage chair that was spelled and presented as a message chair. 

I see it all the time on air. 

It's not that difficult...

---

@luvmyteddy4 

MY SO likes the closed caption feeature on in addition to volume and I can say it's a hoot to read what the voice recognition software picks up ......  sometimes close, sometimes a million miles away from the actual meaning.

It's definitely not a real person making these mistakes.  

[luvmyteddy4]

Probably true but you would think that a producer or someone would check the description on the show just to make sure since this happens quite often. It could say something really bad! 

[Imaoldhippie]

@luvmyteddy4 .............Closed caption as already typed something really bad several weeks ago during a Kim Gravel show.  I notified QVC in the cutomer care forum.  I dont know if anything can be done about it since its voice activated.

[Marp]

---

@MamaWick wrote:

@LTT1  As a retired medical transcriptionist whose job was taken over by voice rec (which we in the business call voice wreck), I can tell you the 90+ percent of medical records are transcribed using voice recognition.  My field consists now of editing said records, but many providers don't even use editors.  

Seriously...ask to see your records from various providers.

---

@MamaWick,  when you were actually transcribing I suspect you frequently ran into errors such as an orthopedic doctor starting out talking about something on the left side then during the dictation changing to the right side.  (why was it usually left to right transposition rather than right to left?)

We can catch such errors and correct them but as "intelligent" as some machines are claimed to be they aren't "intelligent" enough to recognize such errors.

[MamaWick]

@Marp  you are so right (see what I did there?)!  Fortunately, when I transcribed, my system's software allowed us to review previous and current records, including anesthesia records detailing which limb, which eye, etc.  Oh! and also the surgery schedule would show left vs right.  Sadly, those days are gone and machines have taken over.  No critical thinking.  The only human thought is from those looking at the bottom line.