Community Chat

[RINGER]

on FB for a ring for January which I ordered.  The ring arrived and it is too heavy for my small  finger and wish to return it.  I have called the number listed and wrote several emails asking where I can return it and have my money refunded to my credit card.  Still no response.

Has anyone on the board dealt  with Birthday Deals and encounted a no response to return an item ?? 

Would appreciate any help on this matter and THANKS!

[chrystaltree]

Why don't you call customer service?

[RINGER]

Have done that repeatedly not oncem but several times leaving a message to call me just giving me the address t return a ring I don't want to keep.  Also emailed several times....ANY OTHER SUGGESTIONS I HAVE NOT TRIED???

You never know when the last time is the last time.

[Kachina624]

@RINGER.  Was this a QVC purchase?  They come with an invoice with return instructions plus there are instruction on this very website.  Pick up the phone and call someone if you have a question.

[chrystaltree]

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@RINGER wrote:

Have done that repeatedly not oncem but several times leaving a message to call me just giving me the address t return a ring I don't want to keep.  Also emailed several times....ANY OTHER SUGGESTIONS I HAVE NOT TRIED???

You never know when the last time is the last time.

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       Huh ??????   When did QVC customer service become a "please leave a message" phone line?   

[Tori3569]

Is this something purchased on Facebook?   I’m not familiar with what Birthday deals are.  

[jannabelle1]

It sounds like the OP ordered a ring from a company who advertised on Facebook - company is called Birthday Deals. If the company won't respond, then she might try to send a complaint to Facebook, but I doubt that will do much good. I think I'd probably google the company and see what kind of comments you find from other people who have ordered from them - then you'd know what you're dealing with....a legitimate company or not.

[millieshops]

@RINGERDid you try calling your credit card company to see if they can offer you any suggestion?

[KingstonsMom]

The ring was purchased on a FB site, not from QVC.

I agree with @millieshops, I would call my CC company and have them reverse the transaction, due to that company's lack of response for a return and refund.

That'll get their attention.....

[RINGER]

GREAT IDEA ABOUT CALLING MY CREDIT CARD COMPANY ON THIS MATTER!!!  Appreciate your comments and help.;

You never know when the last time is the last time.