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Honored Contributor
Posts: 8,086
Registered: ‎06-29-2010

My order arrived from the Q and again, I received someone else's item.  I have their garment and somewhere my item is with someone else - or it did not ship.  This has happened to me other times and it is not funny.  Do you have this happen to you as well?  

Never Forget the Native American Indian Holocaust
Trusted Contributor
Posts: 1,860
Registered: ‎05-20-2023

Yes, especially lately.

Honored Contributor
Posts: 78,200
Registered: ‎03-10-2010

@Puzzle Piece.  I've had it happen more than a few times.  I hope your item isn't sold out cause you'll never see your original order.  Contact the mods for help including order #.

 

Qvcsocialteam@qvc.com 

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 16,830
Registered: ‎09-01-2010

It has never happened to me.  

Honored Contributor
Posts: 21,883
Registered: ‎10-25-2010

It has never happened to me, but I don't order much from QVC.

 

Many, many years ago, a co-worker ordered a kitchen item and she was sent a huge flat screen TV.  She lived in a small apartment and was not amused.

 

 She had to walk around the box for days before it was picked up for return.

Honored Contributor
Posts: 8,308
Registered: ‎05-09-2010
Oh yes. It has happened at least twice. Once I got a Joan Rivers cardigan that I did not order. I was not impressed with the quality so I never ordered any of her clothes. Another time I got someone else’s bathing suit. I am sure I have gotten more mixed up orders but those ones come to mind.
Always remember that you are absolutely unique. Just like everyone else. Margaret Mead
Respected Contributor
Posts: 4,238
Registered: ‎08-22-2013

Re: How Do I Get So Lucky

[ Edited ]

Yes. This spring and summer, I had 5, yes 5, mistakes with my orders. Either my item didn't ship or I was sent the wrong item.   Customer service always took care of it, but it is very annoying and a waste of my time and as @Kachina624 said if your item has since sold out you are out of luck.  


I took a break from ordering for awhile, but recently have ordered some things for Christmas items.  Now, I'm afraid I'm not going to get one order, because it says it has shipped, but UPS has not yet picked up the package yet.  This is what happened to me before.  I will probably give it another week before I call customer service, but I have already received items that shipped after that one.  Very frustrating!  

Esteemed Contributor
Posts: 6,373
Registered: ‎01-04-2014

I order a lot and I've never had a mistaken order. I wonder if it occurs with a specific brand or category.

Respected Contributor
Posts: 3,005
Registered: ‎04-19-2016

I have had an issues twice with receiving another persons order.  What a nightmare.  

I have been ordering gifts from other places lately and quick service and packed nicely as well.  

Items for my grandkids the Q does not offer.  

Esteemed Contributor
Posts: 7,533
Registered: ‎07-26-2019

  No , never  , however have  received  atleast 2 wrong items  instead of shoes received  makeup  and instead of peria  fodable boxes received  a Joan Rivers shirt .