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Honored Contributor
Posts: 10,320
Registered: ‎06-06-2019

How can they keep saying "customer top pick" or "top rated" when there are no reviews?  What are they basing that on?

Honored Contributor
Posts: 23,695
Registered: ‎03-13-2010

Sales figures

♥Surface of the Sun♥
Esteemed Contributor
Posts: 7,097
Registered: ‎09-05-2014

I'd be curious which items they were referencing that spurred the commentary??

 

 Examples would be helpful.

Honored Contributor
Posts: 11,661
Registered: ‎03-09-2010

Puts me in mind of the e-mails I get sometimes from QVC....."You asked!  We restocked!"  I've never, ever asked that they restock anything!

Respected Contributor
Posts: 3,957
Registered: ‎12-14-2018

Good call @Krimpette - I've often wondered.

Respected Contributor
Posts: 2,668
Registered: ‎01-07-2020

@rms1954 wrote:

How can they keep saying "customer top pick" or "top rated" when there are no reviews?  What are they basing that on?


HSN screens their reviews as I tried to review a product, and had to wait for them to approve it first and because of that, my review was never posted.  All the reviews I have trouble believing them now at HSN.

Honored Contributor
Posts: 16,582
Registered: ‎03-09-2010

@Krimpette   Nor I -  but many shoppers do.  We see requests here on the Forums frequently and hear them during many phone calls.