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Trusted Contributor
Posts: 1,399
Registered: ‎06-07-2010

Anybody having trouble signing into the hsn website?  When I sign in it says "access denied".  Never had that happen before.

Trusted Contributor
Posts: 1,495
Registered: ‎03-18-2010

No problem for me signing in.

Frequent Contributor
Posts: 98
Registered: ‎07-21-2010

I was able to just sign in also.  I guess you need to call Customer Service

Esteemed Contributor
Posts: 5,768
Registered: ‎03-19-2010

No problem for me either.  You might try clearing your Cookies.

Honored Contributor
Posts: 29,574
Registered: ‎08-19-2010

oldman.gif

 

Banned ?

Trusted Contributor
Posts: 1,399
Registered: ‎06-07-2010

@Icegoddess  My husband just cleared my cookies on Friday. I thought maybe that's the problem. I'll just call customer service.  Thanks. 

Trusted Contributor
Posts: 1,399
Registered: ‎06-07-2010

I just call cs and apparently I am not the only one with this problem as they have had numerous calls this weekend.  She said it was a server issue. My server is not talking to their server so I need to try another server. Time to have hubs look at it as he is an IT specialist.

Honored Contributor
Posts: 36,401
Registered: ‎03-09-2010

no issues for me. i was able to sign into my order status.

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"I would prefer even to to fail with honor than win by cheating." - Sophocles
Trusted Contributor
Posts: 1,336
Registered: ‎04-02-2015

@Karenk wrote:

Anybody having trouble signing into the hsn website?  When I sign in it says "access denied".  Never had that happen before.


I bought my Ninja Foodie from HSN.Everything went fine and a man came on and I put it on my credit card. That was a while ago. I tried 3 times to order Birkenstocks, and they refuse my password, which I never had because my transaction was over the phone. Then they come back on that I left something. It's impossible to order from them. So I still can't get them, because of the darn password. I justt gave up.

Respected Contributor
Posts: 3,804
Registered: ‎05-15-2014

This happens on the Q's website too.  I had a whole 24 hours where I could not get on and was getting the same exact message.  Access denied.  The next day it was all back to  normal .  MY DH said it was most likely their software and not ours.