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Respected Contributor
Bookplate
Posts: 2,303
Registered: ‎08-19-2011

Re: HSN no return labels!?!

‎09-02-2023 05:08 PM

It is not consistent at HSN.  Most of my recent orders came with paperwork; one did not.  I can't tell what triggers the difference.

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Honored Contributor
geezerette
Posts: 25,778
Registered: ‎03-16-2010

Re: HSN no return labels!?!

‎09-02-2023 05:11 PM

Lands End is now doing the same thing.  I didn't get a packing slip/return label in my last order.

 

They have a third party that generates a QR code with drop off locations for your return, or you print your own label to mail return, or drop off at Lands End stores.

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