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Honored Contributor
Posts: 34,601
Registered: ‎03-09-2010

Maybe this is "old" news to some? I decided to get it together today and package up two items to return to HSN.


There's no return label included!

I guess this means I will be off to USPS Tuesday in order to pay for shipping it back to them!

 

What a chintzy way to do business. Have I been spoiled by Amazon?

~Have a Kind Heart, Fierce Mind, Brave Spirit~
Honored Contributor
Posts: 69,790
Registered: ‎03-10-2010

@LTT1. Does Amazon send you return labels?  I have to drive to the ups store and wait in line.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 16,611
Registered: ‎03-11-2010

https://www.hsn.com/faqs?faqId=2352

 

 

also check out Pirate ship can save you lots of money 

 

rather than paying the retail rate at the PO

Respected Contributor
Posts: 3,922
Registered: ‎03-09-2010

Look back on one of your recent packing slips (for a different item) and use that one. I do that often with no problems. 

Esteemed Contributor
Posts: 5,830
Registered: ‎07-26-2019

@LTT1 

 

Go onto HSN website- your account - click on item to start a return or exchange . Either way they do  provide an online  return postage  label that you print out .

If you are exchanging , their online exchange via your account is very quick as they do not wait to  send out   your  new product   instead of the old process  of  receiving your  package first. 

Honored Contributor
Posts: 34,601
Registered: ‎03-09-2010

@skatting44 

 

Thank you! This really helps!

~Have a Kind Heart, Fierce Mind, Brave Spirit~
Honored Contributor
Posts: 34,601
Registered: ‎03-09-2010

@jackthebear 

 

Ok! I will be happy to find "pirate ship" thx

~Have a Kind Heart, Fierce Mind, Brave Spirit~
Honored Contributor
Posts: 34,601
Registered: ‎03-09-2010

@santorini 

 

Oh ok thx! I should have some of those!

~Have a Kind Heart, Fierce Mind, Brave Spirit~
Honored Contributor
Posts: 34,601
Registered: ‎03-09-2010

@Kachina624 

 

Amazon's returns are so automated that no I don't need return labels! 
'Well, especially for clothes, sonetimes I have to screen shot the label, e-mail it to UPS, they print it. But most often they provide a code thst my UPS store scans...and they package it up!

 

Ebay returns are usually by USPS code also but I am obligated to pack the item, which I certainly don't mind. 
I was just baffled by HSN process but the CSR was very helpful.

~Have a Kind Heart, Fierce Mind, Brave Spirit~
Honored Contributor
Posts: 16,155
Registered: ‎03-10-2010

If they are doing this as QVC is, i simply do not like it at all.

When you lose some one you L~O~V~E, that Memory of them, becomes a TREASURE.