Community Chat

[SharkE]

Yeah, it reeks......

[Toppers3]

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@Bookplate wrote:

Facility = whatever they want it to mean.  Warehouse, Post Office, rings of Saturn.

I had seen this previously and assumed that the ubiquitous "facility" was just a placeholder, and the actual places would be inserted later.  Nope.

The only useful piece of the process is that they do email you when it is out for delivery, and once it is delivered, if you check on tracking it indicates Delivered.  To the Facility that is your residence, hopefully.

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LOLOL!!

"Rings of Saturn!!" 

I usually put the tracking number into UPS directly, and then the post office too if it's transferring over that way. As noted, if you put your e-mail address into their tracking sections, you'll be notified when your package is delivered.

I've noticed too that as packages move through delivery systems, they've become more vague and they'll say something like, "on to next destination in the system."

I was tracking a package and it went from one side of my state and back again before it ended up heading back towards me, so it went on a little destination vacation! LOL! 

[MJDinVegas]

Hi, @Kachina624!  I don't notice so much with just HSN but also QVC.  I'm a UPS My Choice customer which upgrades UPS Surepost but not UPS Mail Innovations to UPS Ground at least.  When I look at tracking, I DREAD seeing Hodgins, IL as that seems to be a black hole for UPS. 

In truth, most of my tracking gets locations, though I've had a few surprises.  One item  left QVC Ontario went to Sparks, NV near Reno before it made its way to me; I'm only 3.5 hours from the Ontario warehouse.  When I lived on the Big Island of Hawaii, QVC sent a hand bag to me via Guam.  Truly cases of stuff happens.

ETA: correcting typos 

[Pecky]

It has been like that for me for months.  

[Kachina624]

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@Pecky wrote:

It has been like that for me for months.  

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@Pecky.  Have you complained?  At the bottom of the main page is a place for "Feedback".