Regular Contributor
Posts: 235
Registered: ‎06-27-2010

I am giving a shout-out to the QVC Social Team.  When i contacted them on two recent occasions they solved my problems in less than an hour.  I had two returns that were   lost for 20 days in transit and they found them and processed them for me.  Thank you Social Team.  Customer Service could get a few tips from this team to solve problems. 

Respected Contributor
Posts: 3,989
Registered: ‎11-24-2011

They totally deserve all the kudos they can get. Can't be easy always having to apologize for your employer and square away the issues people have. They are always patient, understanding and ready and eager to help. YAY to the Social Team.

Esteemed Contributor
Posts: 5,379
Registered: ‎03-10-2010

Lifted my spirits just to read your positive posts. Thank you

"I took a walk in the woods and came out taller than the trees." Henry David Thoreau
Trusted Contributor
Posts: 1,257
Registered: ‎10-15-2018
@jeanlake, ITA! Today was not a very good day for me but reading those positive and well-deserved posts made me smile a bit!!