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Super Contributor
Posts: 379
Registered: ‎03-14-2010

Getting return items credited back to your credit card

How long does it usually take QVC to issue the credit back to your card? I realize there are delays now but I am interested in finding out just how long. I have two returns from late February that haven’t shown up yet. . Thanks
Respected Contributor
Posts: 3,917
Registered: ‎03-09-2010

Re: Getting return items credited back to your credit card

I had some that were way over 2 months old so I finally emailed the customer team here and they quickly helped.

Honored Contributor
Posts: 18,315
Registered: ‎07-26-2014

Re: Getting return items credited back to your credit card

@gellen  ASAP...................

 

 

Suggest you send an email to:  QVCSocialTeam@qvc.com
 

Include your ORDER NUMBER in the email.  The  MODS will sort this out for you.

 

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Honored Contributor
Posts: 41,358
Registered: ‎03-09-2010

Re: Getting return items credited back to your credit card

using qvc easy returns method......about a week.

 

just mailing them back using a return label......about four weeks.

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Honored Contributor
Posts: 22,058
Registered: ‎10-03-2011

Re: Getting return items credited back to your credit card

if a reasonable amount of time has passed, and yours certainly has, I call CS.  The rep goes over the details with me and it's processed within a day or two. 

Respected Contributor
Posts: 3,552
Registered: ‎11-26-2019

Re: Getting return items credited back to your credit card

@gellen this how I do it.i always use the q label.when I can see on my end that the usps has possession of item,I call customer service and tell them that item is on the way back,they will ck and see it is on the way and then gives me credit back on my account.they are excellent when it comes to this.hsn on the other hand,is just the opposite